Worldpay payment security peace of mind and safety

MyAudioBookShelf.com use Worldpay as our payment processor.

Worldpay is exceptionally trusted and secure. When you buy an audiobook here you can feel very safe.

About Worldpay
they are part of The Royal Bank of Scotland Group, the 5th biggest banking group in the world, with online payment solutions used by thousands of businesses, big and small.

We accept Visa, MasterCard, JCB and all the major credit & debit cards, Solo, Switch and Electron. 

WorldPay provides MyAudioBookShelf.com with the ability to process online payments. They do not own or hold information about the goods/services you have ordered or their delivery status, and cannot provide refunds or cancel your order for you. See our refund policy page for information -

Worldpay policy:

Shopper Transaction Security
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.

Transaction Encryption
The transfer of the purchase details from the retailers site to WorldPay are encapsulated using our own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.

Data Storage
Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code.

Shopper Privacy Policy

Introduction
We (WorldPay Limited) are committed to protecting your privacy. We recognise our responsibility to keep confidential at all times any information about you which we acquire in connection with your application. WorldPay Limited is owned by The Royal Bank of Scotland Group plc. We protect your personal information to an equivalent high standard to that which you would experience through any other channels of the bank, such as bank branches, cash machines or on the telephone. Please note however that our responsibility is necessarily limited to protection by us of information which we obtain.

Collection of Information

To enable us to process your application we will typically acquire information which includes your name, your e-mail and business addresses, and other relevant business details.

Use and disclosure of Information

Your information includes information about your transactions.

We may use and share your information with other members of the Group to help us and them:

assess financial and insurance risks;
recover debt;
prevent and detect crime;
understand our customers' requirements;
develop and test products and services
We do not disclose your information to anyone outside the Group except:

where we have your permission; or
where we are required or permitted to do so by law; or
to other companies who provide a service to us or you
where we may transfer rights and obligations under this agreement.
We may transfer your information to other countries. If we do this we will ensure that anyone to whom we pass it provides an adequate level of protection.

From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we shall write to you. If you do not object to the change within 60 days, you consent to that change.

If you would like a copy of the information we hold about you, please write to: The Royal Bank of Scotland plc, 36 St Andrew Square, Edinburgh, EH2 2YB. A fee may be payable.

Security

WorldPay is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.

Cookies

Cookies are text files, used by your computer's browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and do not harm your system.

We currently use cookies to collate general management data which is used to plan enhancements to our services. WorldPay never stores any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name or account numbers.

If you do not want us to use cookies you may be able to configure your browser not to accept them. Please refer to your browser's 'help' facility for further information. However, you should bear in mind that this may affect our ability to process the transactions you wish to have authorised.